PROPERTY REPAIR REPORTING
For Emergencies (outside of our operating hours)
For clarity, emergencies are problems that present immediate risks to your safety, security or health. For example; loss of heating, hot water in Winter or flooding. To report an emergency repair, call us on 07624 365562.
Please note non-emergency calls will be chargeable at rate of £25 per call.
Non-Emergency Repairs (to be reported during office hours Monday - Friday, 9.00am - 5.30pm)
Non-emergency repairs are issues that you can reasonably live with for a short time without immediate risk to your safety or health. For example; an internal door repair or plastering. Please report all non-emergency repairs during operating hours by calling the office on 01624 625888 or emailing rentals@cowleygroves.com. This will allow us to clearly prioritise all repairs effectively and speed up our response time.
