Privacy Policy
Introduction
Cowley Groves website does not store or capture personal information. Sections of this website may request personal information from you, for example, to request property information, leave feedback or report an issue or complaint. This information will not be shared with any other agencies and will remain confidential. The purpose for requesting this personal information will be clear on the page. Should you wish to remove any personal information from this website please contact us and it will be removed immediately.
This website may contain links to external website and resources over which we have no control. Cowley Groves is not responsible for the content or availability of these websites. We cannot guarantee that these websites will be available all of the time.
We take pride in our website and the properties we make available for sale and rent on it, but we are as equally committed to protecting your privacy.
This website is operated by Cowley Groves & Company Limited, 18 Victoria Street, Douglas, Isle of Man, IM1 2LQ. The Data Controller is Mr Mark Canty.
This Privacy Policy sets out the basis on which we process any personal information we collect about you or that you provide to us.This document may be subject to change from time to time.
Information we collect about you
We collect and process the following information about you:
- Information you provide to us. You can provide us with information about you by filling in forms on our website or by contacting us by telephone, email or otherwise. The information you provide to us may include your name, address, email address, telephone number and any other information you choose to provide.
- Information we collect about you. When you use our website, we automatically collect information about you, your computer or mobile device, your IP address and information about how you use our website and other websites.
Information we receive from other sources. We may receive information about you if you use a property portal website to contact us. This could include details of your property search and information about your likely interests. We may combine this information with other information you provide to us or which we collect about you.
How we use your personal information
We use personal information about you for the following purposes:
- Providing services to you. We use your personal information to provide you with information and services that you request from us and to administer any promotions or competitions you enter with us.
- Marketing and advertising. We use your personal information to provide you, or to permit selected third parties to provide you, with information about goods or services that we think will interest you.
- Service improvements. We may use your personal information to tell you about changes to our services and to help keep our website secure.
The legal basis for processing your personal information is typically by virtue of one of the following:
- Consent. You have consented to us using your personal information for this purpose. You can withdraw this consent at any time by emailing douglas@cowleygroves.com.
- Performance of a contract. It is necessary for us to process your personal information toa contract with you. Or to perform a contract with you, or for us to take steps on your instruction prior to entering into
- Legitimate interests. It is in our legitimate interests to use your personal information for this business purpose to operate our website, to provide and promote our services, and to protect our
- Legal obligations. It is necessary for us to process your personal information to comply with the law.
Sharing your personal information
We may share your personal information with third parties in the following circumstances:
Landlords, tenants, vendors and purchasers. When you ask us to do so, we may share your personal information with current or prospective landlords, tenants, vendors and purchasers (and their respective advisors) in relation to any potential sale or rental. If any of these third parties is a business, then they will become a data controller of the information we provide, and their own privacy policies will apply.
Our business partners, suppliers and subcontractors. We may provide your personal information to our business partners, suppliers and subcontractors who are providing services to us, or where necessary to provide a service you have requested.
We may also share your personal information in order to obtain professional advice, or to comply with a legal obligation or a request from law enforcement or another regulatory authority.
Storing your personal information
The information we store is stored on computer systems based in the European Economic Area (EEA).
The transmission of information over the internet is not always completely secure. We will do our best to protect your personal information but cannot guarantee the security of your information transmitted to our website. Once we receive your information, we will use strict security procedures to try to prevent unauthorised access.
We will store your personal information for as long as is necessary for the purposes for which it is processed. These periods will vary depending on the nature of the information and your interactions with us.
Cookies
We use cookies and other similar technologies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website (for example, to remember your details and improve our website). By using our website, you agree to our use of cookies. The cookies on our website are either set by us or by third party partners and are listed below.
Refusing or withdrawing your consent to cookies
You may adjust your browser settings to refuse cookies, but some of the services on our website may not work if you do so. You can find our more information about cookies at www.allaboutcookies.org and www.youronlinechoices.eu. You can disable cookies placed through AddThis by clicking here.
Your rights
You have the right to tell us not to use your personal information for marketing purposes. You can exercise this right by unsubscribing using the link in any of the marketing emails we send you.
The Isle of Man data protection and GDPR (General Data Protection Regulation) also gives you the right to access your personal information, to object to the use of your personal information for certain purposes, and the right to erase, restrict or receive a machine-readable copy of your personal information. You can exercise any of these rights by contacting us at the address above or by emailing douglas@cowleygroves.com.
We will comply with the law in responding to your requests. That means that there may be some legal reasons why we cannot comply with all requests.
Links to other websites
Our website may contain links to other websites that are not run by us. If you follow a link to another website, please note that other websites have their own privacy policies and we are not responsible for those policies or other websites’ content. You should check these privacy policies before submitting any personal information to these websites.
Contacting us
If you have any questions about this Privacy Policy or the way we handle your personal information, please contact us at:
Cowley Groves, 18 Victoria Street, Douglas, Isle of Man, IM1 2LQ or by email douglas@cowleygroves.com
You have the right to raise your concern with the Isle of Man Information Commissioner’s Office at:
Prospect House, Prospect Hill, Douglas, Isle of Man, IM1 1ET
Use of ‘Cookies’
A ‘cookie’ is a small text file that is written to your computer by your web browser. The Cowley Groves website uses ‘cookies’ to enhance the website user experience.
Cookies can be disabled in your browser in the options. For help and support in deleting and controlling cookies, you can visit www.aboutcookies.org or the BBC webwise pages.
Google Analytics
Cowley Groves uses Google Analytics to analyse the use of our website. This tool uses ‘cookies’, small text files which are automatically downloaded on your computer to collect anonymous information. This tracks information such as how visitors get to our website, what pages are being viewed and what Internet Browser is being used. If you would prefer to opt out of being tracked by Google Analytics across all websites, then please visit http://tools.google.com/dlpage/gaoptout
Cookies used by our website
| Cookie |
Type |
Duration |
Description |
| PHPSESSID |
Temporary |
on browser close |
This is a session cookie generated by PHP, the main technology we use to code and build this website. This cookie is used to enable the site to recognise you as you go from page to page. It is essential for our site to know what actions you have performed on previous pages so we do not ask you to enter the same information twice. This cookie expires when you close your browser. |
| vc_widget_generic-expert |
Persistent |
1 year |
Cookie created by vCita - part of Fast Secure Contact form admin page |
| viewed_cookie_policy |
Persistent |
1 year |
This cookie registers whether you have viewed and accepted the cookie information bar that appears at the bottom of the website. It is a persistent cookie that will last for one year, and means that the site will “remember” that you have clicked “OK” on the cookie information bar so that the bar does not appear again the next time you visit this site. |
| wordpress_logged_in_ |
Temporary |
on browser close |
This cookies is required by WordPress, a popular open-source Blog development system used by the National Wildlife Crime Unit. This cookie is set to remember that you are logged-in as you move from page to page. |
| wp-settings-time-1 , wp-settings-1 |
Persistent |
1 year |
These cookies are required by WordPress, a popular open-source blog development system used by the National Wildlife Crime Unit. These cookie records the time that you log in and the number on the end is your individual user ID from the users database table. This is used to customize your view of admin interface, and possibly also the main site interface, if you have registered on the blog. |
| _ga |
Persistent |
2 Years |
We use Google Analytics to monitor traffic levels, search queries, visits to this website and to see how visitors move around the site when they are using it. These cookies help us to improve the way our website works (for example by ensuring that users are finding what they are looking for easily). |
| __atuvc |
Persistent |
2 Years |
AddThis: The __atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behaviour for users. |
Updated: 23rd May 2018
